Effective Date: August 17, 2026

Introduction

Welcome to ZAVELO.

These Terms of Service govern your access to and use of zavelo.shop, including the products, services, content, and related features available through our website.

By accessing our website or placing an order, you acknowledge and agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue using our website.

Use of Our Website

You agree to use zavelo.shop only for lawful purposes and in accordance with all applicable laws and regulations.

You must not attempt to gain unauthorized access to our website, interfere with its functionality, distribute viruses or other harmful software, or engage in any activity that could damage, disrupt, or negatively affect our website, services, security, or other users.

Products and Availability

We make reasonable efforts to ensure that the product descriptions, specifications, prices, images, sizes, colours, and other information displayed on our website are accurate and up to date.

However, occasional errors, omissions, or updates may occur. Product availability may change without prior notice, and ZAVELO reserves the right to modify, discontinue, limit, or remove any product at its discretion.

Pricing and Payments

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Payment must be completed using one of our accepted payment methods before an order can be processed.

If a pricing error, technical issue, or system malfunction occurs, ZAVELO reserves the right to correct the error and, where permitted by applicable law, cancel or decline an affected order after notifying the customer.

Orders

After placing an order, you will receive an order-confirmation email acknowledging that your order has been received.

Receiving an order confirmation does not guarantee final acceptance or shipment of the order.

ZAVELO reserves the right to cancel or decline an order if:

• Payment authorization fails.

• Incorrect or incomplete information is provided.

• Fraudulent or unauthorized activity is suspected.

• The requested product becomes unavailable.

If your order cannot be fulfilled after payment has been received, we will contact you to arrange an appropriate resolution, including a refund where applicable.

Shipping

Estimated processing, shipping, and delivery times are provided for convenience and are not guaranteed.

Delivery schedules may be affected by shipping-carrier operations, weather conditions, high order volumes, public holidays, or other circumstances outside our reasonable control.

For complete information about shipping locations, costs, processing times, and delivery procedures, please review our Shipping Policy available on zavelo.shop.

Returns and Refunds

Returns, refunds, and order cancellations are subject to the conditions stated in our Return and Refund Policy.

We encourage customers to review the Return and Refund Policy before completing a purchase so they understand the applicable return window, eligibility requirements, return-shipping responsibilities, and refund procedures.

Intellectual Property

All content available on zavelo.shop, including text, graphics, logos, images, product descriptions, website designs, layouts, and other materials, is owned by ZAVELO or its respective licensors and is protected by applicable intellectual-property laws.

No content from our website may be copied, reproduced, distributed, modified, republished, displayed, or used for commercial purposes without prior written permission, except where such use is permitted by applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, ZAVELO will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website, products, or services.

Nothing in these Terms of Service excludes or limits any legal rights or responsibilities that cannot lawfully be excluded under applicable consumer-protection laws.

Third-Party Links

Our website may contain links to third-party websites or services for customer convenience.

ZAVELO does not own, operate, or control these external websites and is not responsible for their content, products, services, availability, security, privacy practices, or policies.

Customers access and use third-party websites at their own discretion and subject to the terms and policies of those websites.

Changes to These Terms

ZAVELO reserves the right to revise or update these Terms of Service when necessary to reflect changes to our business operations, website functionality, products, services, or legal obligations.

Any revisions will become effective when published on this page unless a different effective date is required by applicable law.

We recommend reviewing these Terms of Service periodically to remain informed about any changes.